Wireless Glossary  |  Support/RMA Information  | Terms of Sale    

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TERMS AND CONDITIONS

1. General
The following standard contract terms shall apply to all deliveries and offers of GSM SUPPORT CENTER. Counter-confirmations of the buyer with reference to its own standard or sales terms and conditions are hereby objected to. Any deviations to these standard terms shall only be effective if GSM SUPPORT CENTER has confirmed such deviations in writing.

2. Offers and Object of the Contract
Our offers shall not be binding in relation to performance, quantity and collateral performance. The offer regarding quantity of supply shall be limited to the inventory on hand and is made in the form of a non-specific obligation limited by individual contract. We hereby expressly reserve the right to make technical modifications.

3. Prices, Postage and Packaging, Partial Delivery  
(1) All pricing and shipping issues are handled by the seller of your product to you. (click to continue)

© 2004 GSMSupportCenter.com Our most recent reseller partner:  http://www.tigerdirect.com 

 




















TERMS AND CONDITIONS (CONTINUED)

4. Passage of risk and Returns

(1) If the customer picks up the goods at the premises of GSM SUPPORT CENTER, then the risk of accidental loss or accidental damage to the goods shall pass from GSM SUPPORT CENTER to the customer at the time when the goods are transferred to the customer. In all other cases, this risk shall pass to the customer as soon as the goods have been delivered to the customer by the company that was commissioned to deliver said goods.

(2) The GSM SUPPORT CENTER return period shall begin at the time when the goods are delivered. The statutory return provisions shall apply. The periods of limitation for statutory claims for defects shall be 7 days after delivery.

(3) GSM SUPPORT CENTER shall not be liable for normal wear and tear of goods or defects which are a result of incorrect or negligent handling or treatment or which are caused by unusual conditions of use.

(4) If the delivered item has been repaired or modified by the customer or by a third party without written approval by GSM SUPPORT CENTER, all return rights shall expire.

(5) Alterations of design and form which are a result of technology improvements or demands of the legislature shall be reserved during the delivery period, provided that the item to be delivered is not substantially altered or modified and that the customer can reasonably be expected to accept such modifications.

5. Restrictions on Liability

(1) The following restrictions on liability shall not apply to damage which occurs as a result of intentional acts or gross negligence or damage to life, body or health.

(2) Any loss of data, damages to purchased item, or damage to items which may interact or be used in conjunction with purchased items, are the sole responsibility of the user.  GSM SUPPORT CENTER in no form bears responsibility for damages as stated in Sentence 1.  After delivery of items, GSM SUPPORT CENTER is not responsible for misuse, accidental operation of items, or any losses, tangible or virtual, that may result.

6. Payment

(1) All Payment issues are handled by the seller of the product.

7. Reservation of Title

All items delivered by GSM SUPPORT CENTER remain its property until such items have been paid in full and all claims resulting from any given transaction have been met. This shall also apply to conditional claims.  

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8. Revocation and Obligation to return the Goods

The following provision shall apply only to consumers, i.e. any natural person who enters into a legal transaction for a purpose which can be attributed neither to his/her commercial or independent professional activities:

(1) If the customer is unable to return the received goods either in total or in part or only in deteriorated condition, the customer shall indemnify us for the loss in value, if applicable. This shall not apply in the event that the deterioration of the surrendered goods is due to the inspection of the goods ∆ as it would have been possible in a shop. The customer may, moreover, avoid such liability of indemnification if he refrains from using the goods as if he owned them and further refrains from any action that would diminish the value of the goods.

9. Assignment of Claims

The customer shall not be entitled to assign his/her claims under this contract.

10. Data Protection

(1) Our data protection procedures are in conformity with the Federal Trade Commission's (FTC) Privacy Act.  Customer information will never be sold or shared with a third party, unless required in certain processes to complete an order.  Any information that will be sent to a third-party in relation to credit or personal payment information will be encrypted and transferred securely.

(2) The customer hereby authorizes GSM SUPPORT CENTER and agrees that GSM SUPPORT CENTER may process, store and evaluate, within the scope of the current data protection laws, the customer data which it receives in connection with the business relationship.

(3) GSM SUPPORT CENTER saves and uses personal customer data to process orders and potential complaints. GSM SUPPORT CENTER shall use the customer's e-mail address only for information letters which accompany the orders, for customer care purposes.

(4) GSM SUPPORT CENTER shall not forward any personal customer data to any third parties. An exemption hereto exists for such service partners which require the transfer or data to process its orders. In these cases, the scope of the transmitted data shall be restricted to the necessary minimum.

(5) The customer shall be informed about and be given the opportunity to correct, block and delete his/her personal data.

11. Miscellaneous

(1) These standard terms and conditions contain all rights and obligations of the contract parties. Any other agreements or declarations of intent by the contract parties must be in writing. This shall include any amendment to or modification of this form requirement.

(2) If the customer is a business or merchant, Philadelphia, Pennsylvania shall be the exclusive venue for all legal disputes between the contract parties, including all lawsuits in connection with bills of exchange and checks.

(3) The state and federal laws of Pennsylvania, and the United States, respectively, shall exclusively apply.

(4) In the event that one or several of the above provisions is or becomes invalid, the validity of the remaining provisions shall not be affected. Invalid provisions shall be replaced by such provisions which are valid and come closest to the commercial purpose intended by the parties.

GSM SUPPORT CENTER
4079 Oak Lane
Lafayette Hill, PA 19444
USA
Tel.:  +1 484 995 2575
Fax.: +1 484 450 2500

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© 2004 GSMSupportCenter.com Our most recent reseller partner:  http://www.tigerdirect.com